Etobicoke
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Self Stor Etobicoke Reviews
At Self Stor Storage Etobicoke, we value your feedback. Whether you’ve utilized our climate-controlled storage units, business storage solutions, or any of our other self storage options, we want to hear about your experience. Your input helps us improve and continue serving our amazing customers as one of Canada’s top storage facilities. Let your voice be heard!
Seamless set up process. Rocio is very personable and welcoming. Self Stor is also nice and clean. Definitely a step up compared to other storage companies. 100% recommend.
By
Self Stor Storage Etobicoke
on Sep 13, 2023
Thank you for the kind words, Alex! We're thrilled to hear that Rocio provided a seamless and welcoming experience. We take pride in keeping Self Stor clean and are glad you noticed. We appreciate your recommendation!
Very excellent customer service
By
Self Stor Storage Etobicoke
on Sep 05, 2023
What an incredible review!
Great Place to store items!
By
Self Stor Storage Etobicoke
on Sep 05, 2023
Thank you so much for the amazing review!
Great service, efficient, straight forward, friendly.
By
Self Stor Storage Etobicoke
on Aug 22, 2023
You rock Stephen!
Great customer service! Very helpful staff and super clean facility!
By
Self Stor Storage Etobicoke
on Aug 22, 2023
Amazing review! We love it!
The Lovely Agent Maria at this facility was able to help my brother and I out in getting a unit with ease! Her welcoming energy and polite attitude made to process smooth and convenient. Thanks Maria for everything!
By
Self Stor Storage Etobicoke
on Aug 22, 2023
Maria loves to help every customer who walks through those doors!
Great pricing! Great and clean environment! And most importantly, Maria exceptional customer service.
By
Self Stor Storage Etobicoke
on Aug 22, 2023
Love to hear it!
Have had a great experience here. Friendly workers and good storage 👍👍
By
Self Stor Storage Etobicoke
on Aug 11, 2023
Thank you for your kind words, Jose! We're glad to hear that you had a great experience with our friendly workers at Self Stor Storage Etobicoke.
The best storage place available throughout the Toronto area. I am astounded at how affordable, clean, and well maintained all the storage lockers are! It’s also very simple to book a storage locker(just reserve one by calling them or you online, and pay in person). Amazing for students who live outside Toronto!
By
Self Stor Storage Etobicoke
on Aug 11, 2023
Dear Chaitanya, thank you for your kind words about Self Stor Storage Etobicoke! We're thrilled to hear that you found our storage lockers affordable, clean, and well-maintained. We strive to provide a simple and convenient booking process for all our customers, especially students like yourself. We appreciate your support and hope to continue serving you in the future. Thank you again for choosing Self Stor Storage Etobicoke!
I had a great experience here. When I walked in I was greeted by Rocio who was super friendly and helpful. She hooked me up with the perfect storage unit size for all my stuff. The place was clean and their dedication to security made me feel confident leaving my stuff there. Thanks Rocio!
By
Self Stor Storage Etobicoke
on Aug 11, 2023
We greet all our customers with a smile!
The manager is very rude and uneducated they will steal your staff please don't go to em
By
Self Stor Storage Etobicoke
on Aug 04, 2023
Hello Khalid Yussuf,
Since you feel it is necessary to have your associates post reviews on your behalf, we will take the time to respond to them.
As per the license agreement, when an account is 60 days past due, it shall be auctioned.
Our records show that took possession of the storage unit on September 1st and paid up until October 1st. On October 3rd we emailed you. On October 4th and 5th, we called you and left a voicemail. We mailed a letter to you on October 7th. We attempted to contact you a dozen more times until you finally answered on November 1st that you were going to come in. You never came in on that date. We attempted to contact you 13 more times in November, including a registered letter, and contacted your alternate contact.
On December 5th , we issued our 60-day NOTICE OF SALE to you, which was another registered letter. We attempted to contact you three more times before the sale of the contents of the unit on Jan 18th, 2023. Which was 109 days beyond the date you were paid up to. We received no contact from you until August 1st 2023, were you requested information about your unit and we agreed we would help. Which is 304 days past your due date.
On August 3rd, we welcomed you to our site and we reiterated our policies, including that the auction of past due units can begin 60 days without payment. We also explained to you that we tried to contact you 27 times. You only responded once and did not hold up your agreement to come in for November 2nd. While in our office, you requested the personal information of the individual who purchased your items through a delinquency auction. At every request, our manager informed you that we could not give out such information.
We did not steal any of your possessions. They were auctioned to cover the past due balance incurred over several months of your failure to make payments.
We at Self Stor Storage pride ourselves on the excellence of our employees’ multiple attempts to contact you. However, when customers do not pay their balance, and do not engage in our communication efforts, the unit will be placed under a NOTICE OF SALE.
We consider this matter closed.
The worst storage in town the manager is arrogant please stay far away
By
Self Stor Storage Etobicoke
on Aug 04, 2023
Hello Khalid Yussuf,
Since you feel it is necessary to have your associates post reviews on your behalf, we will take the time to respond to them.
As per the license agreement, when an account is 60 days past due, it shall be auctioned.
Our records show that took possession of the storage unit on September 1st and paid up until October 1st. On October 3rd we emailed you. On October 4th and 5th, we called you and left a voicemail. We mailed a letter to you on October 7th. We attempted to contact you a dozen more times until you finally answered on November 1st that you were going to come in. You never came in on that date. We attempted to contact you 13 more times in November, including a registered letter, and contacted your alternate contact.
On December 5th , we issued our 60-day NOTICE OF SALE to you, which was another registered letter. We attempted to contact you three more times before the sale of the contents of the unit on Jan 18th, 2023. Which was 109 days beyond the date you were paid up to. We received no contact from you until August 1st 2023, were you requested information about your unit and we agreed we would help. Which is 304 days past your due date.
On August 3rd, we welcomed you to our site and we reiterated our policies, including that the auction of past due units can begin 60 days without payment. We also explained to you that we tried to contact you 27 times. You only responded once and did not hold up your agreement to come in for November 2nd. While in our office, you requested the personal information of the individual who purchased your items through a delinquency auction. At every request, our manager informed you that we could not give out such information.
We did not steal any of your possessions. They were auctioned to cover the past due balance incurred over several months of your failure to make payments.
We at Self Stor Storage pride ourselves on the excellence of our employees’ multiple attempts to contact you. However, when customers do not pay their balance, and do not engage in our communication efforts, the unit will be placed under a NOTICE OF SALE.
We consider this matter closed.
The manager of this location is very, very rude and unprofessional, so please stay far away from this location. They stole my staff, and I will file a lawsuit so please don't go to this location
By
Self Stor Storage Etobicoke
on Aug 04, 2023
Hello Khalid Yussuf,
Since you feel it is necessary to have your associates post reviews on your behalf, we will take the time to respond to them.
As per the license agreement, when an account is 60 days past due, it shall be auctioned.
Our records show that took possession of the storage unit on September 1st and paid up until October 1st. On October 3rd we emailed you. On October 4th and 5th, we called you and left a voicemail. We mailed a letter to you on October 7th. We attempted to contact you a dozen more times until you finally answered on November 1st that you were going to come in. You never came in on that date. We attempted to contact you 13 more times in November, including a registered letter, and contacted your alternate contact.
On December 5th , we issued our 60-day NOTICE OF SALE to you, which was another registered letter. We attempted to contact you three more times before the sale of the contents of the unit on Jan 18th, 2023. Which was 109 days beyond the date you were paid up to. We received no contact from you until August 1st 2023, were you requested information about your unit and we agreed we would help. Which is 304 days past your due date.
On August 3rd, we welcomed you to our site and we reiterated our policies, including that the auction of past due units can begin 60 days without payment. We also explained to you that we tried to contact you 27 times. You only responded once and did not hold up your agreement to come in for November 2nd. While in our office, you requested the personal information of the individual who purchased your items through a delinquency auction. At every request, our manager informed you that we could not give out such information.
We did not steal any of your possessions. They were auctioned to cover the past due balance incurred over several months of your failure to make payments.
We at Self Stor Storage pride ourselves on the excellence of our employees’ multiple attempts to contact you. However, when customers do not pay their balance, and do not engage in our communication efforts, the unit will be placed under a NOTICE OF SALE.
We consider this matter closed.
Very friendly and helpful!!! 10/10 recommend
By
Self Stor Storage Etobicoke
on Aug 11, 2023
We give you a 10/10 for best customer!
Maria is so friendly and helpful person.I thank her for her patience and helps..
By
Self Stor Storage Etobicoke
on Aug 11, 2023
Thank you Nimet, Maria loves to hear it!
Great staff, very personable and knowledgeable. Great facility, easily accessible, renting process was a breeze as was the walk-thru. The price was right in our budget and everything we needed to move (boxes, dollies, etc) was readily available for us. GREAT EXPERIENCE, WOULD HIGHLY RECOMMENDED!!!
By
Self Stor Storage Etobicoke
on Aug 11, 2023
Dear AJ, Thank you for choosing Self Stor Storage Etobicoke for your storage needs! We're thrilled to hear that our staff provided excellent service and made your renting process a breeze. We take pride in our knowledgeable and personable team. It's great to know that our facility was easily accessible and had everything you needed for your move.
Exceptional customer service. Very neat and welcoming place. Always love to come to the storage. Thanks Maria for your service this afternoon.
By
Self Stor Storage Etobicoke
on Aug 11, 2023
We love to hear it!
Ladies at front desk super helpful
By
Self Stor Storage Etobicoke
on Jul 25, 2023
They love to hear it!
By
Self Stor Storage Etobicoke
on Jul 25, 2023
Thank you, Graham, for your 5-star rating! We're glad to hear that you had a great experience with Self Stor Storage Etobicoke.
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Self Stor Storage Etobicoke 4.9 out of 5 based on 625 user reviews.
Need to store the contents of your entire apartment, or a crowded basement? Imagine the space of a small bed – do you think all your items will fit in there? A medium-sized unit will give you ample space and can hold anywhere from 100 to 200 boxes. Even the largest furniture can fit comfortably into these units.
Comparable to a small single-car garage, these units are able to store everything from a three-bedroom home! Perfect for new businesses, big moves, or long-term storage needs. Combined with shelving units, these units can hold anywhere from 200 to 400 boxes.
Our largest units can comfortably store a vehicle, and have space left over for furniture! Storing a five-bedroom home will be a breeze when the unit can hold anywhere from 300 to 600 boxes! These units feature additional access for business owners and perfect for taking advantage of our freight acceptance services.
