As self-storage experts in Toronto and Guelph, we serve many customers in the midst of a moving experience.  Finding a good moving company can be challenging, especially with so many companies to choose from in Ontario. Chances are, you look for reliable, clean and secure storage solutions and seek the same qualities in a moving company!

Choosing the right company to move your belongings is extremely important, especially since the moving industry is not regulated in Ontario.  Anyone with a moving van and a driver can be in business and advertise as a mover, so there is plenty of opportunities for scammers to take advantage of you while they have your precious cargo.  

If you are ready to pay for your belongings to be shipped, you have gone to great lengths to carefully select what is important enough to bring to your next home or storage unit.  

Here are some tips on how to choose the moving company that will treat your stuff and your pocketbook with care.

Ask your friends and family for moving company recommendations

It is tempting to just search online for moving companies and select the one that gives the best rate, but taking the time to ask people for recommendations can be a lifesaver. No fancy website or tempting quote beats recommendations from people you know and trust.  

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Beware of companies operating under multiple business names

If the company advertises under one name and answers the phone or signs their emails using another, run the other way!  Using multiple names is a common tactic businesses use to try to shake a bad reputation and get away from negative reviews, online and otherwise.  A good way to find out how many names a company is using is to google their number and see what business names show up in the results.

Scour the web for reviews

During the process of selecting a moving company, be relentless in searching for detailed reviews. When people get scammed or ripped off, one of the first things they do is write a review on the internet. Use the tips from above to find out if the company operates under multiple names and check sites like google review and Facebook. Look for evidence of fake reviews such as generic feedback and praising general aspects of the company such as customer service.  Reviews that tout no hidden fees and good delivery times with details are likely legitimate.

Don’t go for the cheapest rate

If a company is quoting low, it is probably too good to be true. Once they have your belongings, there is nothing stopping them from charging you much more than what they quoted before they drop the shipment.  If you use a website that claims to round up multiple moving companies to submit quotes, be aware that one company can be submitting multiple quotes under multiple names trying to get your business. Compare quotes from sources that are independent of each other and choose the most realistic. Talk to a real human being on the phone about additional charges for taking boxes down hallways and staircases and how exactly your belongings should be packed to avoid packing fees on moving day.

There are many dishonest moving companies, but there are many great ones as well, especially in The Greater Toronto Area.  With due diligence, you can find the right moving company to get your stuff into your next home or storage unit and have a stress free experience.

For secure self-storage solutions in the GTA and Southwestern Ontario, select your Self Stor unit to get started.

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