1.Q – Why should I rent from a registered Self Storage Association Member?
1.A – Registered SSA members must adhere to certain standards. Managers take courses to advance themselves in the storage industry. If someone is not a member, do you really want to trust your valuables there?
2.Q – Why do I have to leave a security deposit.
2.A – Security deposits are in place to insure you and the person who rented that unit before you leave it in good condition. If the unit is damaged it will need to be brought up to the standards we’ve set to make us a great provider that brought you in – in the first place. Deposits are refunded if inspection is clean.
3.Q – Why can’t I use my own lock?
3.A – For security reasons, using the same lock on every door makes every unit anonymous and doesn’t draw attention to units with more or less inside.
4.Q – Am I committed to a certain time frame?
4.A – We work on a Month to Month rental basis and we require 15 days notice to vacate. Your rental unit can be obtained on any day of the month.
5.Q – Do you accept deliveries?
5.A – Yes, we can deliver right to your unit, with your permission.
6.Q – What would I use a mailbox for?
6.A – Commercial clients wanting a separate address from home or current office, also working overseas, you can forward your mail and we in turn will hold it until we are notified by you as to what to do with it.
7.Q – Do the units have electrical power?
7.A – Sorry, we do not have outlets in the units.
8.Q – Can I put up shelves in my unit?
8.A – Yes, anything freestanding is allowed.
9.Q – Do I get my money back if I have to leave early?
9.A – Yes, provided you have given us a 15 day courtesy notice, we would pro-rate back any unused, pre-paid rent. Ask for details at your storage location.
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